CONNECTION_FAILED

http code 400
{
 "error_category": "CONNECTION_ERROR",
 "error_code": "CONNECTION_FAILED",
 "error_message": "This connection could not be established",
 "display_message": null
}

Common causes

  • You called a product endpoint for a connection that ended in error and so was not able to get the data successfully.

Troubleshooting steps

  • Prompt your user to retry connecting their Connection in a few hours, or the following day.
  • Check the status of the data source via the Dashboard.

If the error persists, please submit a 'Persistent HTTP 500 errors' Support ticket with the following identifiers: access_token, source_id and link_token_id.